Basic Information

Provider name:

Midlands Technical College

Provider description:

Midlands Technical College is a public community college located in South Carolina. It serves the Midlands region and offers a wide range of academic programs, including associate degrees, diplomas, and training certificates. MTC focuses on providing accessible education and workforce training to help students achieve their career goals.

Program name:

Call Center Professional - CE

Program description:

A well-trained call center is the heart of any operation. This comprehensive training will equip the potential employee with the customer service and technical skills needed to enter the workforce with confidence and the ability to listen and to ask and answer questions to ensure a happy customer.

Program URL:

www.midlandstech.edu/training

Description of business partnerships:

Verizon, Lexington Medical, Wells Fargo, Blue Cross Blue Shield

Year first offered:

2012

Student teacher ratio:

1:12

If any, what are the prerequisites for this program?

None

Total Cost:

$1299.00

All Student Program Completed Rate	All Student Credential Attainment Rate	All Student Employment Rate During 2nd Quarter After Exit	All Student Employment Rate During 4th Quarter After Exit	All Student Median Earnings in Employment During the 2nd Quarter After Exit	WIOA Participant Program Completion Rate	WIOA Participant Credential Attainment Rate	WIOA Participant Employment Rate During 2nd Quarter After Exit	WIOA Participant Employment Rate During 4th Quarter After Exit	WIOA Participant Median Earnings in Employment During the 2nd Quarter After Exit