Provider name:

Interactive Business Training

Program name:

Help Desk & Support Manager

Program description:

Learn the skills and documentation needed to run an effective help desk. You will examine the initial planning phase, budgeting, staffing, tracking methods, and initiation of upgrades when needed. Look at aspects the of human factor for Help Desk operators. Outsourcing options for your organization are also covered. CompTIA A+ and CompTIA Network+ courses and passing the exams

Program URL:

https://ibt-sc.com/business-soft-skills/help-desk-support-manager/

Description of business partnerships:

Year first offered:

2021

Student teacher ratio:

1:15

If any, what are the prerequisites for this program?

None

Total Cost:

$5913.00